EV Quick Cash Charging pilot
This pilot is only open to a limited number of registrants who are not already participating in an EV Energy-Saving Program (ESP). Each participant will receive a monthly $20 bill credit from March 2024 through February 28, 2025, as long as they are active in the pilot.
Pilot details
This pilot, in partnership with FlexCharging, will look at ways to decrease energy demand at peak usage times. Energy costs are highest when there is most demand for electricity, so shifting larger loads, such as EVs, to off-peak hours can help lower costs. The aim of this pilot is to help reduce energy use during peak demand times.
During peak demand times, WH may ask that pilot participants not charge their EVs during certain hours. We will do this by notifying participants of an upcoming control event via email and/or text. During these peak times, WH will gather the enrolled vehicle's telematics data to see what percent of participating members choose not to charge during these peak hours. This data will help WH learn new ways to manage energy demands.
During this pilot, charging is just that — flexible. Requests to not charge during peak demand times will not apply to EV charging at places other than the one you establish as your home location; so if you are out running errands and want to charge your car while out and about, no worries — you can! If you need to charge your car at home during a control event, you will still be able to.
This pilot is voluntary, and your EV's telematic charging data will be used only to help WH establish future EV programs and benefits.
Who qualifies?
To qualify for this new pilot program, WH members must:
- Have an all-electric vehicle. No hybrids will be accepted as part of this pilot.
- Have an EV that is eligible to participate.
- Not already be part of another WH electric vehicle Energy-Saving Program (ESP).
- Have a level 2 wall-mounted charging station, or level 2 wall plug used for EV charging.
- Be willing to share their EV's telematics data with WH.
Due to a known API issue, Ford vehicles are currently not eligible to enroll in this Quick Cash Pilot. FlexCharging is working to resolve this.
Register
If you're ready to enroll, click here to get started!
Due to a known API issue, Ford vehicles are currently not eligible to enroll in this Quick Cash Pilot. FlexCharging is working to resolve this.
WH program terms and conditions
FAQs
Will participating in this pilot affect my current rate or other WH Energy-Saving Program?
Is my vehicle eligible?
To qualify for this new pilot program, WH members must:
- Have an all-electric vehicle. No hybrids will be accepted as part of this pilot.
- Have an EV that is eligible to participate.
- Not already be part of another WH electric vehicle Energy-Saving Program (ESP).
- Have a level 2 wall-mounted charging station, or level 2 wall plug used for EV charging.
- Be willing to share their EV's telematics data with WH.
Due to a known API issue, Ford vehicles are currently not eligible to enroll in this Quick Cash Pilot. FlexCharging is working to resolve this.
What is telematics?
What do I need to do during a peak demand event?
WH's pilot WILL NOT actively manage charging your vehicle. To participate in a peak demand event, a driver will need to manually do one of the following:
- unplug their car
- schedule charging through their EVSE (aka their charging station)
- use their OEM app to schedule charging. This link provides step-by-step instructions on how to program your car and when to charge.
What is Original Equipment Manufacturer (OEM)? What does FlexCharging mean by "OEM account" or "OEM app"?
Original Equipment Manufacturer (OEM) is the manufacturer of your car (e.g., Tesla, Chevrolet, Ford) and each has their own way of communicating with the car. This can often be called a ‘connected services app’. To connect your car to the FlexCharging program you will need your login credentials for the service from your manufacturer.
What if I don't know the login for my car's online account with my manufacturer?
You will need to request/reset your account information with your manufacturer to obtain the correct information. This is needed to connect your car to FlexCharging. WH is unable to assist members with this process.
How do I add a vehicle?
Once you are in your FlexCharging Dashboard, click “Add Vehicle +” at the bottom. You will be prompted to select your vehicle and add your log in credentials.
How do I remove a vehicle?
Once you are in your FlexCharging Dashboard, click the red outlined "X" next to your vehicle. You will be prompted to confirm you want to delete the selected vehicle.
Why do I need to define a home charging location?
A defined home charging location helps WH understand where and when EVs are being charged. The aim of this pilot is to help reduce energy use during peak demand times.